Data Protection Policy

Jitbaji Privacy Policy — Keeping Your Data Safe Our firm commitment

Jitbaji believes that every member's personal data belongs to them. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure.

Last Updated: June 2026
SSL Encryption
256-Bit Protection
No Sale of Data
No Sharing with Third Parties
Secure Servers
Encrypted Storage
Full Confidentiality
In your control
Core Commitments

Protecting your privacy at Jitbaji 6 Core Commitments

End-to-End Encryption

All your data is protected with 256-bit SSL encryption. From deposits to personal details — everything travels through an encrypted tunnel.

No Sale to Third Parties

Jitbaji never sells your data to third parties. Your information is used solely to improve our services.

Your Data, Your Control

You can request to view, correct, or delete your data at any time.

Secure Server Storage

Your data is stored in internationally certified, secure data centers. Regular security audits are conducted.

Spam-Free Communication

You can opt out of marketing emails or notifications at any time. Jitbaji does not contact you without your consent.

Ensuring legal compliance

Jitbaji fully complies with international data protection laws and the regulations of its licensing authorities.

Introduction — Why This Policy Matters

Jitbaji (jitbaji.pro) takes your privacy seriously. This Privacy Policy ("Policy") explains how Jitbaji collects your personal information, how it is used, and how it is kept secure.

By using any of Jitbaji's services, you are deemed to have accepted this Privacy Policy. If you disagree with any part of this Policy, please discontinue use of our services and contact our support team.

Our core principles: Your data is yours. Jitbaji only collects the information strictly necessary to provide our services — nothing more.

This Policy applies to Jitbaji's website, mobile app, and all related services. If you access Jitbaji through a third-party platform, that platform's own policies may also apply.

What information do we collect?

Jitbaji collects two types of information — data you provide directly and data collected automatically during your use of the platform.

Information provided directly by you:

  • Full name, email address, and mobile number (collected at registration)
  • Date of birth (for age verification)
  • Address & National ID Information (for KYC Verification)
  • Payment method details (bKash/Nagad/Rocket number)
  • Information provided when contacting support

Automatically collected information:

  • IP address and device information
  • Browser Type & Operating System
  • Login time, page visits, and game history
  • Cookie & Session Data

Data Types & Purpose of Use

The table below clearly outlines what data we collect, the purpose for which it is used, and how long it is retained.

Data Type Purpose of Use Retention Period
Name & Contact Information Account management, support For the duration of account activity
Identity Information KYC verification, legal compliance 5 Years (Legal Obligation)
Payment Information Transaction Processing & Fraud Prevention 5 Years
Gaming history Dispute Resolution & Service Improvement 3 Years
Log & IP Data Security & Fraud Detection 6 Months
Cookie data Experience enhancement, session management Up to 30 Days

Our Commitment to Transparency: Jitbaji does not use your information for any purpose beyond those stated above. If you have any questions, please contact our support team.

Cookies & Tracking Technologies

Jitbaji uses cookies to enhance your experience and keep the platform secure. Cookies are small data files saved to your browser.

Types of cookies used by Jitbaji:

  • Essential cookies: Used to maintain login sessions and ensure site security. Disabling these cookies will prevent the site from functioning correctly.
  • Functional cookies: To remember your preferences (language, theme).
  • Analytics Cookies: Used to understand platform usage patterns — data is kept anonymous.

Your preferences: You can disable cookies at any time through your browser settings. Please note that some features may not function properly as a result.

Data Sharing Policy

Jitbaji never sells your personal information or shares it with third parties for advertising purposes. However, there are limited circumstances in which data sharing may be necessary.

When data may be shared:

  • Payment Processor: Shared with payment partners such as bKash/Nagad/Rocket — solely to process transactions.
  • Game providers: With the relevant game software companies — solely for game operation purposes.
  • Legal authorities: As required by court order or the directive of a licensing authority.
  • Fraud Prevention: Shared with specialist agencies to detect money laundering and fraud.

What we never do: Selling or sharing your data with advertisers, data brokers, or marketing companies.

When sharing data with third parties, jitbaji ensures that those parties also comply with international data protection regulations. Confidentiality agreements are in place with all partners.

Data Protection Measures

Jitbaji follows the highest industry standards to protect your data. Our security measures operate across multiple layers.

Transmission Security

All data transfers are encrypted using the TLS 1.3 protocol.

Storage Encryption

All data stored on our servers is protected with AES-256 encryption.

24/7 Monitoring

Round-the-clock cyber threat monitoring with automated alerts.

Regular Audits

Regular penetration testing conducted by third-party security specialists.

Please Note: Security is a shared responsibility. Keep your account password strong and never share it with anyone.

Your Rights Regarding Your Data

Jitbaji gives you complete control over your personal information. Learn more about your rights below.

You can request to know what information Jitbaji holds about you at any time. Submit a request to our support team and we will send you a copy of your data within 30 days.

You can correct any inaccuracies in your stored information — either through your account settings or by contacting our support team.

You may request to close your account and have your personal data deleted. However, certain information may need to be retained for a specified period due to legal obligations.

In certain circumstances, you may request that the processing of your data be restricted — for example, if you dispute the accuracy of the information we hold.

You can request a copy of your personal data in a readable format (CSV/JSON), giving you the freedom to use it elsewhere.

Protection of Minors

Jitbaji's services are intended solely for individuals aged 18 and above. We do not knowingly collect information from minors.

If we discover that a minor has registered on jitbaji, the account will be suspended immediately and all stored data will be permanently deleted.

If you believe a minor has opened an account using your identity, please contact us immediately Contact support.

Data Retention Period

Jitbaji retains data only for as long as necessary. Once the retention period expires, information is securely deleted.

  • Account information: retained for the duration of account activity + 30 days after closure.
  • Payment & KYC data: retained for 5 years as required by law.
  • Support conversations: 2 years (for quality control purposes).
  • Access logs: 6 months (for security purposes).
  • Analytics data: 12 months (in anonymous form).

Changes to the Privacy Policy

Jitbaji may update this Privacy Policy at any time. In the event of significant changes, we will:

  • We will notify you via in-app notification.
  • A notice will be sent to your registered email address.
  • We will update the "Last Updated" date at the top of this page.

Continued use of our services after any changes to this policy will be considered your acceptance of the updated terms. We recommend checking this page from time to time.

Contact — Data Protection Requests

If you have any questions or concerns about this Privacy Policy, or wish to make a request regarding your data, please contact our data protection team.

Data Protection Email
Live Chat Support
24/7 In-App

Generally Within 48 Hours All requests receive a response. Complex cases may take up to 30 days.

Safe Gaming

Your privacy is protected — get started now At Jitbaji Join

Your information is completely secure. Register for free and start playing on Bangladesh's most trusted gaming platform.

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